FAQ

We reserve the right to make small product modifications as we implement customer feedback and improve products. Some products pictures may be outdated and not reflect recent product modifications. If you desire to have products exactly as pictured, contact us PRIOR to placing your order.

Due to the custom nature of our products, unless there is an error on our part, ALL SALES ARE FINAL (NO REFUNDS OR EXCHANGES).

Shipping

We use USPS for 95% of our shipments. If you need a courier other than USPS for your order, please message us as soon as you place your order so we can notate your order.

 

What should I know about your photography vests?

Our products have been used and put through rugged conditions by numerous photographers without problem. Products always have the risk and potential to fail. It is the buyer’s responsibility to examine and thoroughly inspect all moving pieces (including but not limited to the camera clips and screws) PRIOR to attaching your gear.

 

Can the name tags be customized?

Absolutely! Name tags can be fully customized to say what you want. Contact us for logo name tags.The vest pictured is green but I want red.

 

How do I select the color I want?

Select the color by using the drop down box for the product you want. All vests can be made in mesh or material in a large variety of colors.

 

I have a 54 inch chest and need a 29 inch length. Should I order a 2XL?

No! If you are a 54 inch chest, order a size large and note that you need the length to be 29 inches. Sizing is determined by chest measurement, NOT LENGTH! Refer to the sizing chart. If you need the length modified, make that note in the comments.

 

The vest in the picture is blue with white reflective. I want yellow reflective. What do I that?

We offer multiple reflective color options. Use the drop down box to select the reflective color you want.

 

I want a custom vest. How do I do that?

Make a sketch of your design and email to sales@thevestguy.com.

 

I need an order with 4 vests, each with different wording and sizes. Can I do that?

Yes! You can mix and match products. You can have the same vest and each one can have personalized wording.

 

My radio is a specific size. Can you make the radio pocket to fit?

Yes! Note your radio type and dimensions in comments sections when placing your order.

 

My current vest has a name patch that is 3x9 inches. Your name patches are a different size. Can you make your name tags in other sizes?

Yes! We can make the name patch any size you need. Make a note in the comments during checkout.

 

I want velcro but the photo shows a buckle. How do I change that?

Select velcro from the drop down box.

 

The armband I want to order says Security but I need it to say something else. How do I order the wording I want?

Let us know the custom name tag box during checkout.

 

What are belt keepers?

Belt keepers are webbing loops attached at the base of the vest and are then feed through a belt to secure the product.

 

How long does an order take to make?

All of our items are custom and made specific to your needs. Nothing is pre-made and ready to ship. Current turnaround time varies depending on size of orders. Check the banner at the top of the website for current turnaround time. If you need your order by a specific date, contact us at sales@thevestguy.com.

 

* Effective April 2022 we have change the design of the Radio Pouch Closure, We are unable to get the 5/8" Quick Release Buckle, so it's now an Adjustable Cord Lock Elastic Band with a Cord Lock, as time permits we will replace existing photos. *